If you find that the settlement calculator is not downloading then perhaps your browser is blocking the download process.


The following screen shot is shown in CHROME so may appear different in other web browsers.

image


Change the seeting to Allows allow pop ups from this site. The site may state btrcloud.com.au or apps.workcloud.com


This will then resolve most issues with the statement not downloading.


If you have further issues please log a support ticket.