To activate a client's accountant's login as non-billable, please have the client send this email to to activate their accountant's login as "non-billable". This MUST be sent before you add the accountant as a user within the database.

Once confirmation comes back from accounts at Actionstep, you can then proceed to add as a user

Dear Accounts


Please note the below details for our accountant to be activated as non-billable.


"Accountants Name"


"Accountants Email"


Please confirm this has been activated so we can add this user into our system.