Frequently Asked Questions

NetDocuments - Failing to save emails or email attachments just hangs
Q:    When trying to save an attachment to an email or an email in general via ND Mail but nothing seems to happen A:    The spinning wheel on email ...
Mon, 11 Nov, 2019 at 2:22 PM
How to Close or mark a Matter/File as Inactive in NetDocuments
You must update the Profile Attribute with a Close Date The Close date can support a Date either M/D/YYYY or YYYY-M-D format. You can ...
Mon, 13 Jul, 2020 at 4:43 PM
Adding External Group to a Cabinet in NetDocuments
These instructions assume you have Repository Level Admin Access AND Cabinet Level Admin access for NetDocuments Each external group once created needs ...
Tue, 21 Jul, 2020 at 10:04 AM